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Impact of the E-brand on the Consumer's E-trust, Reliance and Resistance Towards the Chatbot
What Is Conversational Commerce and Why Is It Important? - Juphy
How to succeed with chatbots: everything you need to know
PDF) Customer Interactive Experience in Luxury Retailing: The Application of AI-Enabled Chatbots in the Interactive Marketing
Boosting Sales and Customer Satisfaction with an E-commerce Chatbot, by Marketish, Oct, 2023
Chatbot e-service and customer satisfaction regarding luxury brands - ScienceDirect
Chatbot e-service and customer satisfaction regarding luxury brands - ScienceDirect
When do AI chatbots lead to higher customer satisfaction than human frontline employees in online shopping assistance? Considering product attribute type - ScienceDirect
JTAER, Free Full-Text
The rise of chatbots: The effect of using chatbot agents on consumers' responses to request rejection - Yu - Journal of Consumer Psychology - Wiley Online Library
AI-Powered Chatbots: Revolutionizing Customer Service in 2023
An Intelligent Chatbot for College Enquiry with Lex by IRJET Journal - Issuu
Chatbots & Virtual Assistants: Revolutionizing Customer Service
How Chatbots Improve Customer Experience - Freshdesk Blogs
Use of chatbots for customer service in MSMEs